• Full Time
  • Chicago
  • This position has been filled

Website Hektoen Institute LLC

Job Summary: The Administrative Research Assistant for this National Institute of Health funded longitudinal cohort study of women living with and at risk for HIV will provide administrative support for the Chicago MWCCS Clinical Research Site to ensure efficient communication and clinic flow and to enhance the participants’ research experience.

Job Duties and Responsibilities:

  • Primarily handles correspondence with participants via mail, FedEx and phone calls. Examples include sending incentives, consent documents, appointment reminder cards, birthday and thank you cards and retention letters.
  • Responsible to coordinate Uber rides to and from their visit; assist access into the clinic parking lot as needed; ordering lunch and offering additional refreshments as requested by participants.
  • Receive mail correspondence and direct to the appropriate staff.
  • Answer main phone lines and forward or take messages as appropriate.
  • Answer main office/clinic door to greet and assess guest for entry and direct to appropriate staff.
  • Ensures office and clinic supplies are in stock, conducts periodic inventories and place orders as needed.
  • Assists participants with self-administered paper and computer-based assessments as needed.
  • Assists with select (re)scheduling of research visit appointments.
  • Performs a variety of administrative and clerical tasks by providing support to clinical and non- clinical staff members such as maintaining well organized research files in accordance with study, institutional, state and national policies and procedures including GCP guidelines for select documentation.
  • Attention to detail and ability to multitask on assigned tasks from multiple clinical and non- clinical staff members.

Job Duties and Responsibilities

Proficiency with MS Office (Word, Excel, OneDrive, SharePoint, Outlook) and ability to comfortably work with a Cloud based system.  Prior knowledge in HIV/AIDS or clinical/medical diseases experience.  Prior work with healthcare and/or public health setting.  Self-starter, problem solver and works well with team.  Excellent written and verbal communication skills.  Rudimentary software and hardware knowledge.