Communication Manager

Organizational Overview

The National Center on Domestic Violence, Trauma, and Mental Health (NCDVTMH) is a federally funded national technical assistance resource center providing training and technical assistance; policy analysis and development; research and evaluation; and public awareness. NCDVTMH’s work is survivor-defined and rooted in principles of social justice. It is guided by the experiences of domestic and sexual violence survivors and their families, up-to-date research, and by an intersectional analysis of how systems impact the lives of survivors. Our work emphasizes the realities faced by marginalized communities and is aligned with the broader anti-violence movement. We work in partnership with allied organizations committed to gender, racial, economic, health, and social justice.

Position Description

The Communications Manager will be responsible for implementing NCDVTMH’s communications strategies. This role reports to the Associate Director and is remote within the USA.

 Core Duties:

• Inform and implement a comprehensive communications plan that:
  • raises NCDVTMH’s national visibility with constituents and stakeholders;
  • maximizes the reach and impact of NCDVTMH’s resources and activities;
  • tracks, analyzes and responds to emerging issues; and
  • supports NCDVTMH and its partners in advancing key messages through public awareness, media, and policy campaigns.
• Effectively collaborate with internal and external partners in order to achieve project goals according to established timelines.
• Raise NCDCTMH’s media, digital, print, and social media presence and impact.
• Ensure that materials generated by NCDVTMH content experts are effectively adapted into multiple professionally designed and accessible formats tailored for different audiences to support NCDVTMH’s training and technical assistance, research, public awareness, and public policy goals.
• Ensure consistency in branding, design and formatting as well as quality, consistency, and accuracy of content in NCDVTMH’s public communications.
• Create, copyedit, design, produce, and/or disseminate a range of products for diverse audiences, including publications, reports, newsletters, curricula, and policy briefs; as well as promotional and development materials.
• Develop timely responses to public events and issues that relate to NCDVTMH’s mission and goals.
• Lead NCDVTMH’s social media outreach and dissemination on Facebook, Twitter, LinkedIn, and Instagram, including creating and posting content, responding to relevant topics as they are trending, engaging with partner organizations, reaching new audiences, and cultivating more followers.
• Perform general webmaster duties including:
• Monitoring the website for consistency, accuracy, relevance and freshness
• Contributing original and adapted website content
• Overseeing the tracking and measuring of communications, media, and social media metrics, including web analytics and complete data preparation for reports
• Monitoring web server and site technical performance and implementing search engine optimization strategies
• Maintaining website front-end design, performing regular software updates, and ensuring website security

QUALIFICATIONS

The Communications Manager will bring a combination of writing, editing, and analytic skills; website design and management skills; print, online and mobile graphic design, and publication skills; social media skills; and press, media and public relations skills. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: B.A. in communications, public policy, women’s/gender and sexuality studies, or related field and/or equivalent non-profit communications experience in a professional capacity required

• Background in journalism, marketing, communications, or public policy a plus
• Master’s degree preferred

 Experience: At least three-five years of experience working in a communications

• Experience working in the fields of interpersonal violence, gender-based violence, mental health, substance use, trauma, public health, human rights, social justice and/or, related communications encouraged
• Experience in communications for a non-profit advocacy organization is preferred

Required Skills:

• Excellent interpersonal communication skills.
• Excellent writing and copyediting skills.
• Excellent organizational skills with the ability to manage multiple priorities and meet deadlines.
• Graphic, digital design, and multi-media skills for print and web dissemination, including infographics, graphs charts, and other images, while implementing accessibility best practices
• Proficiency in:
  • social media
  • website development and maintenance
  • marketing software, such as Mailchimp or Constant Contact
  • general office software, such as MS Office and Google Drive
  • graphic design software, such as Adobe Creative Suite