• Full Time
  • Chicago

Website Hektoen Institute LLC

Job Summary:

Under the joint direct supervision of the oncology clinical trials Principal Investigator and Administrator, this full position is privately (grant) funded and involves daily patient communication and coordination.

Typical Job Duties and Responsibilities:

Clinical and Administrative

  • Serve as an essential link between research team, patients, and all other care providers.
  • Coordination of patients’ clinical activities, including scheduling & rescheduling patient research appointments (i.e.: new and follow-up appointments with medical oncology, Radiation Therapy, PET scans, MRIs, CT & MUGA scans, and other outside appointments)
  • Follow up with patients who missed their clinic appointment and give them a new return date
  • Follow up regarding tests ordered to be sure they are scheduled appropriately
  • Appointment reminder calls.
  • Collect and process blood specimens for research patients
  • Connect research patients to CCH social workers, financial counselors, and Cancer Center patient navigators to arrange transportation.
  • Assist Clinical Research Associates with completion of quality-of-life surveys for various protocols
  • Obtain outside records for research patients
  • Assist with electronic completion and submission clinical research forms (CRFs) to all necessary NCI research groups via RAVE, RedCap or other required data management system


  • Work with others to assure that personnel and protocols will operate within the defined research environment, with good level of cooperation with existing staff and programs
  • Follow procedures to protect and maintain the rights and confidentiality of all human study participants
  • Participate in administrative meetings and staff development meetings
  • Perform other duties as assigned by supervisors


  • Graduate from an accredited college or university
  • A minimum of two years of experience working in an oncology setting
  • Familiarity with oncology clinical trials preferred
  • Knowledge of Microsoft Office mandatory
  • Ability to meet deadlines and help coordinate multiple aspects of the ongoing project
  • Strong interpersonal, organizational, and problem-solving skills
  • Flexibility and comfort in working in fast paced environments
  • Valid drivers license for potential travel between clinical sites
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