• Full Time
  • Chicago

Website Hektoen Institute LLC

Healing Hurt People Chicago:

Healing Hurt People Chicago (HHPC) is a hospital-based violence intervention program serving children, adolescents and young adults with injuries due to community violence. HHPC is a community-focused, trauma-informed program with interventions beginning as patients are treated at Stroger and UCM trauma centers and follows patients into the community as they are discharged.

Individuals who are victims of gun violence are at the highest risk of re-injury and retaliation. HHP-C is transforming the way trauma centers operate – assertive treatment for physical injuries and the associated socioemotional injuries and trauma – helping patients find a path toward healing. The HHP-C model utilizes assertive outreach, intensive case management, psychoeducation, and trauma-focused individual and group services to: promote healing from trauma; decrease high-risk behaviors in order to reduce re-injury, retaliation, and arrests; and increase capacity to thrive.

This Role:

The Program Manager/Supervisor (Manager) supports staff at the heart of the Healing Hurt People intervention – those in client-facing roles (initial contact and therapeutic relationships with clients) as well as those in community-facing roles (conducting assertive outreach activities in areas of the city hard hit by violence).

The Manager is initially responsible for building programming in the Austin community in collaboration with the City of Chicago as a funding partner and Austin Health Center (Cook County Health) as a program partner through the Austin Health Center.

Foster Strategic Partnerships/Relationships

  • Develop community partnerships with key stakeholders, building on HHPC resource working group and City connections
  • Organize and/or attend networking events: community meetings, events, forums, and agency special events and programs (i.e., workshops, festivals, health fairs, etc).

Provide weekly supervision in individual and group settings, as appropriate, managing therapeutic intensive case management, and staff professional growth and development in consultation with HHPC’s Clinical Director.

  • Review and assess areas of clinical strengths and opportunities for growth, providing feedback and guidance
  • Offer availability for in-person and virtual consultation as needed
  • Collaborate with the clinical director, clinical supervisor, and TIS as needed to advocate for clients’ needs
  • Assist in interviewing, selection, and training of TIS and other project staff.
  • Other clinical duties as assigned

Work closely with HHPC Management Team to support program growth and development

  • Assist directors and other staff with collecting data, establishing program outcome measures, and providing information for grant deliverables.
  • Provide expertise on healing interventions for trauma and community violence through consultations and presentations to HHPC staff, partners and to the professional community
  • Identify initiatives for program growth and development.

Develop Pilot Peer Leadership Program

  • Serve as professional development coach for existing Peer Leaders currently serving as group facilitators, TIC team members, and program ambassadors.
  • Develop existing roles and create new roles for program participants whose stage of recovery has readied them for peer leadership roles (could include patient outreach and support, mentorship, etc.)

Support HHPC in key program growth areas: process evaluation/CQI, TIC training, peer leadership programming, clinical assessment document development, and building strategic relationships


  • Masters of Social Work or similar masters level training/degree
  • 5-10 years of progressively responsible work providing services to adolescents, families, and adults in a trauma-informed therapeutic framework
  • clinical experience in the areas of complex and developmental trauma, community violence, serving BIPOC communities
  • Demonstrate effective communication and problem-solving skills
  • Knowledge of and experience working with youth of color exposed to community violence and trauma-informed interventions
  • Experience delivering outreach and education programming
  • Demonstrated commitment to serving racially and economically segregated communities affected by structural violence


  • Experience in Level 1 Trauma Center
  • Experienced in community outreach and program development
  • LCSW or equivalent professional license
  • Prior experience providing/supervising case management services
  • Knowledge/experience in the Austin community – formal and informal organizations
  • Bilingual Spanish/English
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